Shipping Policy

 

Australian Delivery

Every restful night begins with a seamless Pure Earth International experience, starting with our delivery process. We promptly prepare your order for its journey to you within 48 hours of payment confirmation. Whether dispatched through the trusted hands of Australia Post, or another courier partner, we do our best to ensure that your path to natural comfort is quick and efficient. The shipping fees, carefully calculated at checkout, are the final step before you unwrap the comfort of Pure Earth International.

 

Pillow Size	Weight (kgs)	Parcel Collective Weight (kgs)		Parcel Collective Weight (kgs)	Cost to Customer	Delivery
Travel	0.7	0	to	0.99	$            15.00	2 – 8 business days delivery time
Small	1.5	1	to	2.99	$            20.00	2 – 8 business days delivery time
Medium	2.6	3	to	3.99	$            23.00	2 – 8 business days delivery time
Standard	3.6	4	to	4.99	$            30.00	2 – 8 business days delivery time
Body	6.8	5	to	5.99	$            40.00	2 – 8 business days delivery time
Pet Beds		6	to	6.99	$            45.00	2 – 8 business days delivery time
Small	7	7	to	7.99	$            46.00	2 – 8 business days delivery time
Medium	10	8	to	8.99	$            50.00	2 – 8 business days delivery time
Large	15	9	to	9.99	$            60.00	2 – 8 business days delivery time
Protector Size		10	to	10.99	$            70.00	2 – 8 business days delivery time
Travel	0.15	11	to	11.99	$            80.00	2 – 8 business days delivery time
Small	0.2	12	to	12.99	$            90.00	2 – 8 business days delivery time
Medium	0.3	13	to	and up	$         100.00	2 – 8 business days delivery time

 

International Delivery

For our friends in New Zealand, good news! When you order your eco-friendly comfort from Pure Earth International, your shipping rates will be conveniently calculated at checkout. No need for guesswork; just seamless, transparent processing.

All orders are shipped from Australia so please allow some extra days for shipping.

For all other international customers, we’re excited to bring our natural comfort to your doorstep. However, to ensure we provide you with the most accurate shipping rates, please contact us at [email protected]. Our team will assist you with personalised shipping information tailored to your location.

Please note that international shipping rates do not include potential local taxes or duty fees. These additional charges, as determined by your country’s policies, are the responsibility of the recipient.

Duties & Taxes

• Local Levies: Your local customs duties, foreign taxes, or other fees will be determined by your own government and are not included in your Pure Earth International purchase.

• The Responsibility of Refusal: If you choose not to accept to pay the duties and taxes, it is your responsibility to arrange for the item’s return to Pure Earth International in order to receive a refund.

• Local Regulations: We advise contacting your local customs office directly to receive the most accurate information on taxes, duties, and regulations.

Order Journey

From the moment your order leaves Pure Earth International, you’ll be in the loop. We’ll send an email with a tracking number, allowing you to witness each step your order takes on its way to enhance your sleep.

We’re here for you at Pure Earth International, ready to send a slice of comfort to wherever you call home.